Frequently Asked Questions

Everything you need to know about your Muck Boots order.

Are Muck Boots 100% waterproof?

Yes, every boot we sell is 100% waterproof. We use high-grade natural rubber and neoprene to ensure your feet stay dry in the wettest conditions.

What is your UK delivery timeframe?

Standard UK delivery typically takes 3-5 working days. We also offer an express shipping option at checkout for those who need their boots sooner.

How do I find the right size?

Muck Boots are designed to fit true to size. They are engineered to be worn with medium-weight socks. If you are a half size, we recommend ordering the next full size up.

What is your return policy for UK customers?

We offer a 30-day return policy. Items must be in their original, unworn condition with all packaging intact to qualify for a full refund.

How should I clean and maintain my boots?

To extend the life of your boots, rinse them with fresh water and a mild soap after use. Avoid storing them in direct sunlight or near artificial heat sources.

Do you offer a warranty on your footwear?

Yes, all Muck Boots products are covered by a 12-month warranty against manufacturer defects from the date of purchase.